Vista Outdoor Ecommerce Category Manager in Petaluma, California
Join our talented team. Employees at Vista Outdoor are passionate and committed to delivering quality products to our customers. Our culture centers on an engaged and accountable workforce. Our goal is to attract and retain a diverse workforce: rich in talent, background, ideas and experience.
Responsibilities and Qualifications
The Ecommerce Category Manager will manage and drive the day-to-day sales performance of the CamelBak Custom Print program to meet monthly, quarterly and annual sales goals. They will be the business unit leader responsible for defining and driving programs that improve the customer experience that support delivery and over-attainment of performance goals.
This individual will be the advocate for the end-to-end sales experience, from traffic flow down through purchase and into post sales fulfillment. He/She will be responsible for making decisions on maintaining and improving the overall customer experience, which will lead to increased conversion, orders, revenue, and customer satisfaction. This individual must be comfortable with building and driving robust B2B and B2C business cases and with using data to prioritize initiatives.
This position will partner with and work through: internal Ecommerce team members, Integrated Merchandising, Marketing, Traffic, Pricing and Promotions, Supply Management, Product and Project Management, Customer Service, Business Operations, and external vendors to identify, define, and prioritize programs to ensure a high quality customer experience that will drive incremental sales in the Custom Print channel.
Deliver sales and profitability targets from both B2B and B2C customer segments in the Custom Print channel
Execute business objectives and identify category insights, which will drive sales
Build customer relationships across multiple areas of the organization, inclusive of, but not limited to the Print Facility, Merchandising, Digital Marketing, and the Customer Service
Support the digital forecasting process by assessing and making recommendations based off of rate of sale and promotional needs and goal in-stock levels
Execute consumer and shopper driven strategies for their customers in the digital channel
Use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits
Provide analytical and presentation support for the Ecommerce and Custom Print teams
Lead the Business Segment on the needs of the Customer
Execute Customer & Category Strategic Development and annual operating plan
Leverage our brand, product assortment and customization capabilities to improve profitability and meet customer, shopper, and CamelBak targets
BS/BA or University degree in Business or similar field
3+ years of direct and hands-on experience in sales and/or trade in the Ecommerce Channel
Selling experience within consumer products, preferably across multiple brands
Experience with a minimum $5M book of business
Willingness to travel 10% (alter by role)
Ability to operate independently given direction, and bring ideas and solutions to issues raised
Ability to analyze and assess organizational needs and provide solutions accordingly
Interpersonal savvy; an ability to effectively work with and connect with all levels of employees across multiple functions and geographies.
Ability to motivate teams to produce desired tangible outcomes within tight timeframes.
Strong project planning, tracking & organizing skills.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, and the ability to add value to an exciting mission!
Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled
Vista Outdoor is an equal opportunity employer. All applicants are considered for employment without regard race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, and any other characteristics protected by law. The EEO Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to firstname.lastname@example.org . Please note that this email address is for accommodation purposes only. Vista Outdoor will not respond to inquiries for other purposes.